Service Department

TypePostAuthorRepliesLast updated
Blog entry20140905 - RESOLVED - Investigating an outage to chi1.etrn.com Service Department010 years 15 weeks ago
Blog entry20140827 - Scheduled Maintenance: Microsoft Software Updates Service Department010 years 17 weeks ago
Blog entry20140904 - Scheduled Maintenance: Microsoft Software Updates Service Department010 years 18 weeks ago
Blog entry20140828 - Scheduled Maintenance: Microsoft Software Updates Service Department010 years 18 weeks ago
Blog entry20140812 - RESOLVED - Investigating an outage to chi1.etrn.com Service Department010 years 19 weeks ago
Blog entry20140708 - Network Maintenance - Kansas City (mkc1) Service Department010 years 22 weeks ago
Blog entry20140706 - RESOLVED - Investigating an outage for the host a.web.mkc1.etrn.com Service Department010 years 24 weeks ago
Blog entry20140627 - Network Maintenance - Kansas City (mkc1) Service Department010 years 25 weeks ago
Blog entry20140328 - Microsoft warns of zero-day flaw - Just previewing an Outlook email could infect your computer. Service Department010 years 25 weeks ago
Blog entry20140604 - Emergency Network Maintenance - Kansas City (mkc1) Service Department010 years 26 weeks ago
Blog entry20140607 - Scheduled Maintenance: Routing maintenance Service Department010 years 30 weeks ago
Blog entry20140605 - Scheduled Maintenance: Microsoft Software Updates Service Department010 years 31 weeks ago
Blog entry20140529 - Scheduled Maintenance: Network upgrade Service Department010 years 31 weeks ago
Blog entry20140529 - Scheduled Maintenance: Microsoft Software Updates Service Department010 years 31 weeks ago
Blog entry20140518 - RESOLVED - Investigating an outage to chi1.etrn.com Service Department010 years 31 weeks ago
Blog entry20140528 - Scheduled Maintenance: Microsoft Software Updates Service Department010 years 31 weeks ago
Book pageHow to - Outlook Export and Import of Contacts Service Department010 years 31 weeks ago
Blog entry20140411 - Important Information Regarding Heartbleed Bug Service Department010 years 31 weeks ago
Blog entry20140421 - Scheduled Maintenance: Network Upgrade Service Department010 years 33 weeks ago
Blog entry20140412 - Scheduled Maintenance: Network upgrade Service Department010 years 35 weeks ago
Book pageMailguard - What is the Ham Cache? Service Department010 years 36 weeks ago
Book pageMailguard - How to change a user's password Service Department010 years 36 weeks ago
Blog entry20140326 - Scheduled Maintenance: Microsoft Software Updates Service Department010 years 36 weeks ago
Blog entry20140327 - Scheduled Maintenance: Microsoft Software Updates Service Department010 years 36 weeks ago
Blog entry20140220 - RESOLVED - Investigating an outage to chi1.etrn.com Service Department010 years 40 weeks ago

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.