How to Setup Remote SMTP Journaling on Exchange 2010

Prerequisites:

SMTP Archive Address - This is e-mail address that we have provided you for sending e-mail to your archive.

Create a New Mail Contact

  • Click Start > All Programs > Microsoft Exchange Server 2010 > Exchange Management Console
  • Select your Microsoft Exchange On-Premises instance
  • Select Recipient Configuration
  • Below the Recipient Configuration, select Mail Contact
  • On the right side you will see the Action pane.   Select New Mail Contact
  • You will now be presented with a screen to create a mail contact.   Select New Contact
  • On the next screen, fill out the information for the new contact.  (for the Name field a suggestion is to name this Remote SMTP archive)
  • After adding the information for the New Mail Contact, select Edit beside the External e-mail address
  • A new screen will pop up which has a place to enter an external email address.   Here you will enter the SMTP Archive Address from above
  • After entering the SMTP Archive Address, click OK.    You will be returned to the previous screen -  select Next
  • On the next screen select new to create the New Mail Contact
  • After clicking New,  the New Mail Contact will be created.   If the process was successful you will see a check mark with Completed next to it.    
  • Click Finish to return to the Exchange Management Console.

Turn on Archiving for Selected Storage Groups

  • Click Organization Configuration -  then select Mailbox
  • After selecting Mailbox,  to the right you will see the Database Management tab.   Select this and then select the database that you want to enable journaling on. 
  • Right click on the database and select properties
  • A new window will open.  Select the maintenance tab and then select Browse
  • Click the Journal Recipient and then browse to the New Mail Contact created previously
  • Click OK

This completes the setup of Remote SMTP Journaling in your Exchange 2010 system. Your system should now be sending e-mail to the E-Mail Archiving Service.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.