20151207 - RESOLVED - Investigating an outage to mkc1.etrn.com
We are currently investigating an outage to our mkc1.etrn.com data center.
Updates to follow as more information becomes available.
Updates:
- 08:06 CT: This outage is current affecting hosts in our 69.30.203.128/27 and 208.110.67.0/26 networks. We are investigating the issue now.
- 09:50 CT:All systems are now back up. The e-mail systems are currently processing a backlog of e-mail.
- 12:00 CT:Most e-mail backlogs have been cleared. We are continuing to monitor the system.
We appreciate your patience during this work and welcome any feedback. Thank you for being a ETRN customer. Please contact us if you have any questions.
We Answer Your Questions: FAQ
Q: What is the maximum e-mail attachment size?
A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:
1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.
2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.