20121219 - The Master Services Agreement has been updated
The Master Services Agreement was updated today.
Here is the list of changes that were made:
- Page 3, Item 7 was changed from "The laws of the state of Illinois shall govern this agreement." to "The laws of the state of Missouri shall govern this agreement."
- Page 3, Item 10, the following text was added:
- Users can can receive or request to receive notification of changes to this agreement through any of the following channels:
- Our Service Department Blog at https://www.etrn.com/blog/6
- ETRN's Twitter feed at https://twitter.com/ETRNcom
- ETRN's Facebook page at https://www.facebook.com/ETRNcom
- Via e-mail. You can request updates by e-mailing postmaster@etrn.com and requesting to be notified via e-mail when this document is updated.
- Users can can receive or request to receive notification of changes to this agreement through any of the following channels:
The most recent Master Service Agreement can always be found here: http://etrn.ws/Toic4H
Thank you for being a ETRN customer. Please contact us if you have any questions.
We Answer Your Questions: FAQ
Q: What is the maximum e-mail attachment size?
A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:
1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.
2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.