20110302 - Emergency Maintenance - Kansas City

Subject: 3/2/2011 - Emergency Maintenance - Kansas City

We have just been informed by building management that power to the building will be down tomorrow evening (March 2nd, 2011) at 7 pm CST for 30 minutes to an hour. We are currently preparing for all situations at this time to ensure that your services stay up and running during this outage.

We appreciate your patience during this work and welcome any feedback. Thank you for being a ETRN customer.  Please contact us (http://www.etrn.com/contact) if you have any questions or concerns.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.