Microsoft has warned computer users that malicious hackers are exploiting a previously unknown vulnerability in Microsoft Word, in order to infect computers with malware.

We are currently investigating an outage to our chi1.etrn.com data center.  Updates to follow as more information becomes available.

Updates:

As of 11:18 AM CST all services have been restored and queued e-mails are being processed.

Microsoft has identified a “zero-day” vulnerability involving .TIFF files. This means that neither Microsoft nor the antivirus companies have been able to develop tools to address this vulnerability. Because this is a zero-day vulnerability, the only way to protect yourself is to exercise extreme caution when opening .TIFF files, no matter how they reach you—whether via e-mail, web sites, or any other means.  ETRN advises all its users to be very careful with .TIFF files.  Anti-virus and firewall protection applications may not stop this threat. Do not open any files with a filename ending in .tiff.