Blogs
20220103 - UPDATED - Microsoft Issues Fix for Exchange Y2K22 Bug
Do you have an on-premise Exchange Server and appear to be missing e-mails since January 1st? It is likely that your system is being affected by what is now known as the Y2K22 Bug.
20181228 - RESOLVED - Hosted Exchange - Mailbox Connectivity Issue
[RESOLVED] We are currently experiencing a significant outage to our Hosted Exchange environment.
20180712 - RESOLVED - e-mail delivery delays
[RESOLVED] We are currently experiencing delays in e-mail delivery.
Help Protect Your Identity This Summer
Traveling on Vacation? Help Protect Your Identity
Whether you're taking off on a cross-country road trip, catching a flight to someplace tropical or planning a railway excursion through Europe, traveling can increase your risk of being targeted for identity theft. While traveling this summer, here are some tips to help you better guard your identity.
20180529 - RESOLVED - Investigating an outage at mkc1/kmo1
[RESOLVED] We are currently experiencing a significant outage to our mkc1/kmo1.etrn.com data center.
20180312 - RESOLVED - Investigating an outage at mkc1/kmo1
We are currently experiencing a significant outage to our mkc1/kmo1.etrn.com data center.
20171123 - RESOLVED - Investigating a partial outage at our LVS1 data center
We are currently experiencing a partial outage at our LVS1 data center.
20171103 - Investigating an outage at chi1.etrn.com
We are currently experiencing an outage to our chi1.etrn.com data center.
20171102 - RESOLVED - Investigating a partial outage at our LVS1 data center
We are currently experiencing a partial outage at our LVS1 data center.
20171020 - RESOLVED - Investigating an outage at chi1.etrn.com
We are currently experiencing an outage to our chi1.etrn.com data center.
We Answer Your Questions: FAQ
Q: What is the maximum e-mail attachment size?
A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:
1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.
2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.