Blogs

Do you have an on-premise Exchange Server and appear to be missing e-mails since January 1st? It is likely that your system is being affected by what is now known as the Y2K22 Bug.

[RESOLVED] We are currently experiencing a significant outage to our Hosted Exchange environment.

20180712 - RESOLVED - e-mail delivery delays

Submitted by Service Department on Thu, 07/12/2018 - 11:53

[RESOLVED] We are currently experiencing delays in e-mail delivery.

Help Protect Your Identity This Summer

Submitted by Robert Sanderson on Thu, 06/07/2018 - 15:30

Traveling on Vacation? Help Protect Your Identity

Whether you're taking off on a cross-country road trip, catching a flight to someplace tropical or planning a railway excursion through Europe, traveling can increase your risk of being targeted for identity theft. While traveling this summer, here are some tips to help you better guard your identity. 

[RESOLVED] We are currently experiencing a significant outage to our mkc1/kmo1.etrn.com data center.

We are currently experiencing a significant outage to our mkc1/kmo1.etrn.com data center.

We are currently experiencing a partial outage at our LVS1 data center.

We are currently experiencing an outage to our chi1.etrn.com data center.

We are currently experiencing a partial outage at our LVS1 data center.

We are currently experiencing an outage to our chi1.etrn.com data center.

We Answer Your Questions: FAQ

Q: What is the maximum e-mail attachment size?

A: The ETRN.com e-mail servers do not limit the size of individual e-mail attachments. The ETRN.com e-mail servers do impose a 400 MB maximum total message size limit. Individual customers can choose a smaller message size limit. We can also customize the handling of "over-sized" e-mails. Please contact us to discuss your specific needs. A couple of important facts:

1. Attachments are typically encoded in what is called Base64[1]. As a result, the actual length of MIME-compliant Base64-encoded binary data is usually about 137% of the original file size.

2. E-mails often contain both plain text and HTML components. This also increases the overall size of the e-mail.